Privacy policy

 

ARTICLE 1 - COLLECTION OF PERSONAL INFORMATION

When you make a purchase in our store, we collect the personal information you provide us as part of our buying and selling process, such as your name, address and email address.

When you browse our store, we automatically receive your computer's Internet Protocol (IP) address, which allows us to get more information about the browser and operating system you use.

Email marketing (if applicable): With your consent, we may send you emails about our store, new products and other updates.

ARTICLE 2 - CONSENT

How do you get my consent?

When you provide us with your personal information to complete a transaction, verify your credit card, place an order, schedule a delivery or return a purchase, we assume that you consent to us collecting your information and using it only for that purpose.

If we ask you to provide us with your personal information for another reason, such as for marketing purposes, we will directly request your explicit consent or give you the opportunity to decline it.

How can I withdraw my consent?

If you change your mind after giving us your consent and no longer want us to contact you, collect your information or share it, you can let us know by contacting us at info@sophiabelleboutique.com.

ARTICLE 3 - DISCLOSURE

We may disclose your personal information if we are required to do so by law or if you violate our Terms of Sale and Use.

ARTICLE 4 - SHOPIFY

Our store is hosted by Shopify Inc. They provide us with the online e-commerce platform that enables us to sell our services and products.

Your data is stored in Shopify's data storage system and databases as well as in Shopify's general application. Your data is stored on a secure server protected by a firewall.

Payment:

If you make your purchase through a direct payment gateway, Shopify stores your credit card information. This information is encrypted according to the security standards set by the payment card industry (PCI-DSS). The information relating to your purchase transaction is retained for as long as necessary to complete your order. Once your order is complete, the purchase transaction data is removed.

All direct payment gateways are PCI-DSS compliant, which is administered by the PCI Security Standards Council, a collaboration of companies such as Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure that credit card data is processed securely in our store and with our service providers.

For more information, please read Shopify's Terms of Service here or Privacy Policy here.

ARTICLE 5 - THIRD PARTY SERVICES

In general, the third-party service providers we use collect, use and disclose your information only to the extent necessary to perform the services they provide to us.

However, some third-party providers, such as payment gateways and other payment processors, have their own privacy policies regarding the information we must provide them for your purchase transactions.

For these providers, we recommend that you read their privacy policies carefully so that you understand how they handle your personal information.

Please be aware that some providers may be located in or have facilities in a different jurisdiction than yours or ours. Therefore, if you decide to complete a transaction that requires a third-party provider, your information may be subject to the laws of the jurisdiction where the provider is located or where their facilities are located.For example, if you are in Canada and your transaction is processed by a payment gateway in the United States, the information you provided to complete the transaction may be disclosed under US law, including the Patriot Act.

Once you leave our website or are redirected to a third-party website or application, you are no longer subject to this Privacy Policy or the General Terms of Sale and Use on our website.

Links

You may be redirected to leave our site by clicking on certain links on our site. We assume no responsibility for the privacy practices of these other sites and we recommend that you read their privacy policies carefully.

ARTICLE 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misused, accessed, disclosed, altered or destroyed inappropriately.

If you provide us with your credit card information, it will be encrypted using the SSL security protocol and stored with AES-256 encryption. While no method of transmission over the internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional standards that are widely accepted in the industry.

COOKIES

Here is a list of cookies we use. We have listed them here so you can decide if you want to allow them or not.

_session_id, a unique session ID that allows Shopify to store information about your session (referral, landing page, etc.).

_shopify_visit, does not store data, lasts for 30 minutes from last visit. Used by our supplier for internal statistics and to record the number of visits.

_shopify_uniq, does not store data, expires at midnight (depending on visitor location) the next day. Calculates the number of visits to a store per unique customer.

cart, unique ID, lasts for 2 weeks, stores information about your shopping cart.

_secure_session_id, unique session ID.

storefront_digest, unique ID, infinite if the store has a password, used to determine if the current visitor has access.

ARTICLE 7 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province and that you have given your consent for any minor under your care to use this site.

ARTICLE 8 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to change this privacy policy at any time, so please review it regularly. Changes and clarifications will be effective immediately upon posting on the Site. If we make changes to this policy, we will inform you here that it has been updated so that you know what information we collect, how we use it and under what circumstances we disclose it if necessary.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.

QUESTIONS AND CONTACT

If you wish to: access, correct, amend or delete the personal information we hold about you, make a complaint, or if you just want more information, you can contact our Data Protection Officer at info@sophiabelleboutique.com.